CIPD Festival Of Work — 10-11 June 2026, Excel London UK. Visit us at stand E71 (opposite the Social Cafe) to talk to us about your engagement challenges
“But we’ve told them a thousand times….” or words to that effect. We hear this a lot from exasperated executive teams when we give them Inpulse results saying that people don’t know the organisation’s strategy. Often, they have done that, but in ways which fail to register with people, inspire them and help them play […]
It’s crucial that leaders are constantly thinking about how to reengage and refocus their employees. The first task is to refocus people, remind them where the organisation is headed, recap on strategic messages and review successes so far. This can take place at several levels – the CEO in some organisations sends out a video message and/or stages a series […]
‘How do we get our values to come to life?’ It’s a question we get asked a lot. Many organisations have values but in few do they have real impact. It’s a lost opportunity because when they work well, values bring huge benefits. They reinforce an organisation’s personality, help ensure consistency, and enable a common, […]
Town Halls and company events are a crucial time for rallying everyone together, aligning the organisation, sharing news, inspiring employees. Yet, how many of us measure the success of our events? How do we know how to improve them or if further work is needed post-event? It’s important to know your desired outcomes and measure them. […]
You may have heard that ‘People Analytics’ is the hot topic in HR at the moment. However, in my experience, most companies are still trying to understand what this actually means. HR remains the lowest ranked user of metrics and analytics in the corporate world. Although I’m pleased to report this trend is now changing, you may recall Josh Bersin talking about the arrival of the ‘geeks’ in HR back in 2015. But the truth is People Analytics in HR […]
Attracting and keeping good people is a major challenge for financial services. The reputational impact of the crash ten years ago is still casting a long shadow, while the world of big tech is increasingly alluring to the best talent. From our experience in the financial services sector, there are three things to focus on […]
Emotions drive behaviour, even for the most logical of us. That’s why Inpulse starts by understanding how people feel and why they feel that way. Emotions have a massive impact on engagement and Inpulse helps you be clear on what they are and, where needed, what needs to happen to shift them. For people to […]
Culture is about the way an organisation gets things done. It’s a key issue in construction as we know from our work with two large construction businesses- Kier Group and Balfour Beatty. Having the right culture means being clear on the behaviours needed from people, and helping people to live them. This means working with […]
How we feel has a massive impact on what we do, which in turn affects the outcomes we get. We are all driven far more by emotion than most of us like to admit – Daniel Kahneman’s work into how we make decisions has shown this. That’s why we start every Inpulse survey with the question, ‘How […]
‘Your call is highly valued by us… please wait for the next available colleague…’ We have all heard this or something similar when contacting call centres. Many of us will take it with a pinch of salt because our past dealings with the organisation concerned have suggested that we are not actually all that valued. We know that […]
Having spent the last year out and about meeting prospective clients, I found that most companies I visited undertake an annual survey. I have written previously on the issues that can arise with big once-a-year surveys, however, what I was surprised by was that many of these companies view the annual survey as the pinnacle of their employee engagement. Rather than seeing […]
