As a graduate, many of my peers have entered into large organisations. One frustration the majority of them have raised is the feeling of being ignored and unappreciated- they feel their voice is not heard because they are not in senior positions. Even worse it has impact on their trust of the organisation. It’s so refreshing to be part […]
Don’t lose them at hello… Surely every company wants stories and conversations that connect people? You’d be surprised! Emotion as well as facts Every company has a tone of voice. Not every company manages it to be consistent and to act as a guide for better internal communication. That’s what we aim to achieve with our tone of voice […]
Over the last year we’ve worked with companies going through major change. We’ve successfully convinced each of them of the value of regularly measuring how their people feel through the period of transition. Using Inpulse they were able to pulse their employees bi-monthly, simply asking how they felt about the changes and why. We also did some smaller and more […]
Imagine a company using a business system from the 1950s , say an IT system or payroll or a performance management system – hard to imagine isn’t it? Yet this is exactly what we do when it comes to employee surveys. Once or twice a year the annual survey is trotted out and questions from […]
“One part Churchill, two parts Princess Diana” was how one of our clients recently described what was demanded of her as a successful leader in a modern day organization. This was certainly an intriguing mental image, but one which made sense as she went on to describe her experiences. What she said also reflected what […]
‘So, what advice would you give Donald Trump, then?’ a client recently asked in a leadership workshop. We’d been talking about what we can learn from world leaders past and present. The news that week was that the President’s approval rating had reached its lowest ever level at 35%, so it was a topical question, […]
Your call is highly valued by us… please wait for the next available colleague…’ We have all heard this or something similar when contacting call centres. Many of us will take it with a pinch of salt because our past dealings with the organisation concerned have suggested that we are not actually all that valued. […]
Bring your events to life Town Halls and company events are a crucial time for rallying everyone together, aligning the organisation, sharing news, inspiring employees. Yet, how many of us measure the success of our events? How do we know how to improve them or if further work is needed post-event? It’s important to know […]
Purpose is key for organisations. Having a clear, and worthwhile purpose is frequently cited as the number one factor in attracting and retaining great people. That’s why more and more organisations are looking to be purpose-driven. One of our clients, known for having a young, ‘millennial’ population, wanted to put greater focus on their purpose […]
