How AI Is Making Employee Engagement More Human
AI might be the loudest topic in tech right now - and with good reason. Its rapid advancements are reshaping how we work, communicate, and make decisions. From automating routine tasks to transforming data into actionable insights, it’s redefining what’s possible across every industry. Here at Inpulse, there's a transformational story unfolding: how AI is actually helping people understand each other better.
At Inpulse, that’s always been our focus. We create tools that bridge the gap between data and human experience, helping leaders move beyond numbers to understand how their people really feel. That means constantly asking: where are the pain points? What slows people down? What data do they struggle to make sense of?
That’s where AI earns its place - cutting through the noise, connecting the dots, and helping people spend less time analysing and more time acting. Our platform is constantly evolving to meet the demands of the modern workplace, and support leaders in the most impactful ways. To bring that to life, here’s what we’ve developed recently at Inpulse.
AI Insights: The headlines, without the hunting
After every survey, leaders face the same question: Where do I start?
Our AI Insights feature does that work for them. It summarises key results and pinpoints what’s driving engagement, morale, and motivation across teams - giving leaders a fast, factual read of how their people feel.
The system blends sentiment analysis and theme detection to highlight what matters most, with 95–98% accuracy in internal benchmarking. That means leaders get a reliable, ready-to-share summary in seconds, freeing them up to focus on response and action - not hours of analysis.
AI-Generated Actions: From insight to impact
Understanding what your people are saying is only half the story - the real challenge is knowing what to do next.
AI-Generated Actions closes that loop. It analyses team results and recommends focused, evidence-based actions to strengthen engagement - tailored precisely to the team or demographic you want to explore.
For example, you can ask how to boost engagement among early-career employees within Operations, or in a regional sales team experiencing high workload - and instantly receive context-specific actions based on what those people are actually saying.
Built on Inpulse’s proprietary LLM and Retrieval-Augmented Generation (RAG) pipeline, the feature delivers ultra-accurate, context-aware recommendations that make decision-making faster and smarter.
In short: it transforms insight into impact, helping teams act with clarity and confidence.
Free Text Analysis: Finding the story in the detail
Anyone who’s run a survey knows the mountain of free text comments that follows. They contain some of the most powerful insights - but making sense of them manually can take days.
Our AI Analyser processes thousands of comments and groups them into clear themes, surfacing key topics among your people, and showing what’s driving each trend.
It’s fast, accurate, and scalable - reducing manual analysis time by 90% while maintaining depth and reliability. So instead of getting lost in the detail, leaders can focus on what matters most: understanding what their people are telling them, and acting on it.
Coming soon: Open-ended prompting
Coming (very) soon, our Open-Ended Prompting feature will let users ask their survey data natural, conversational questions — and get clear answers on demand. Think ChatGPT, but for your survey results.
Want to understand what’s driving wellbeing scores, or how engagement differs between hybrid and office-based staff? Just ask.
The system analyses your data in real time and gives an immediate, context-rich explanation - no dashboards, no filters, no manual digging. Built on our RAG-powered architecture, it delivers context-rich insights rooted firmly in your organisation’s own data.
The human side of AI
AI can sometimes feel abstract or distant. But the way we’re using it at Inpulse is the opposite. We’re applying it where it makes people’s jobs easier - removing friction, helping leaders act faster, and giving them clarity when they need it most.
Because engagement has always been about people. AI just helps us understand them better.
Find out more
If you’d like to see how these new AI features can help your organisation understand people faster and act with more confidence, book a demo or get in touch with our team. We’ll show you how AI can make engagement simpler, smarter, and more human.
