Change

The AI Investments You May Not Have Considered

Emma Townsley · 6 February 2026

AI spend is skyrocketing, but ROI is lagging, because most transformations focus on tools, not people. The organisations winning with AI are investing just as deliberately in human capability: building AI fluency, redesigning leadership development around judgement and emotional intelligence, and listening to employees through the change. If you want AI to stick in workflows (not just pilots), the missing budget line is your workforce.

Birdseye view of employees sitting at a desk

Why 2026 is a critical moment for Employee Engagement

Emma Townsley · 5 December 2025

2026 will be a defining year for employee engagement. With AI advancing at speed, skills gaps widening and managers under unprecedented pressure, organisations are facing a critical choice: lean into people-centred leadership or risk falling behind. In this piece, we unpack the forces driving the new engagement divide, and the actions high-performing organisations are taking to stay ahead.

Employees gathered and discussing in a group

Culture Is Your Advantage in the 2025 Budget

Emma Townsley · 29 November 2025

The 2025 Budget will force organisations to adapt, but the real impact won’t come from policy changes - it will come from how people feel about them. In times of uncertainty, culture, trust, and manager behaviour will determine whether employees stay engaged or disconnect.

The Great Squeeze: Why Line Managers Hold the Key to Performance in 2026

Emma Townsley · 27 November 2025

As 2026 approaches, line managers are facing unprecedented pressure - rising expectations, shrinking resources, and escalating emotional strain across teams. This “Great Squeeze” is already eroding engagement and trust. Without targeted support now, organisations risk entering 2026 with overstretched managers, declining performance, and a weakened leadership pipeline.

I Survived Five Redundancies. Here’s What Leaders Always Get Wrong About the People Who Stay

Michelle Johnson · 16 November 2025

Thousands talk about redundancies from the perspective of those who leave. Almost no one talks about what it does to the people who stay. After surviving five rounds myself, I share the hidden emotional and cultural fallout, and what leaders must understand if they want engagement, trust, and performance to recover. Do you know what your “survivors” aren’t saying out loud?

Hospital staff from a diverse array of different ages standing outside hospital smiling at the camera looking engaged

Stop Treating Generations the Same - Engagement Isn’t One Size Fits All

Michelle Johnson · 27 October 2025

In today’s workplace, one-size-fits-all engagement strategies no longer work. With four generations working side by side, each shaped by different values, expectations and worldviews. From Gen Z’s need for authenticity to Boomers’ desire for stability, understanding these nuances transforms engagement from a tick-box exercise into a lasting connection.

office workers sitting at a desk collaborating

Getting It Right: Why Monitoring Employee Emotions Matters When Increasing Office Days

Sophie Hatt · 19 September 2025

Over the past year, UK businesses have steadily increased the number of in-office days expected from employees. Some are moving from two to three days, others pushing for four or even full-time presence. The shift is often driven by good intentions: rekindling collaboration, boosting innovation, or reviving company culture.

The Importance of Listening to Your Employees in Difficult Times

Alex Williams · 22 February 2024

Our Head of Insights & Consulting, Alex Williams, shares his reflections on the power of listening to employees in times of change

5 Tips to Become a More Conscious Leader

Inpulse Employee Engagement · 1 February 2021

We are in the midst of a global revolution. Not just because Covid-19 is forcing us to change the way we’ve always done things, but also because we’re a generation of changemakers. We’re collectively striving to correct the wrongs of the past, fighting for racial and gender equality, speaking up against gender-based violence, changing our […]

Retaining Top Talent: How Employee Retention is the Next Big Business Challenge

Inpulse Employee Engagement · 15 December 2020

Since the first major blow of the 2008 Great Recession, we can all agree business has not been smooth-sailing. And of course, we're now in the middle of a global pandemic, so we're still very much in the thick of it! Covid-19 brought hugely unexpected changes and challenges to businesses; shutting down entire industries, forcing […]

4 Ways to Harness the Benefits of Change within your Business

Inpulse Employee Engagement · 5 October 2020

We know change can be frightening. It’s especially difficult when there’s little time to prepare your business and your people for change. As all businesses have experienced over the last couple of months, workspaces and places, organisational structures, and normal ways of leading and communicating have changed drastically. When a seismic shift like this happens […]

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