CIPD Festival Of Work — 10-11 June 2026, Excel London UK. Visit us at stand E71 (opposite the Social Cafe) to talk to us about your engagement challenges
The impacts of employee engagement extend far beyond the office. It's not limited to the workforce, but rather extends across customer borders, impacting customer satisfaction. For all organisations, no matter the industry or the product or service they provide, without customers they would not survive. And, of course, the one way of building customer loyalty […]
It’s likely you’ve heard the term ‘employee experience’, because it’s become a hot-topic in the world of work, particularly in forward-thinking human resources departments. Now, while you may think it’s the new ‘buzz-word’, there’s good reason for the fuss. We have entered a period of transformation when it comes to work and the running of […]
Most people cringe at the word ‘artificial intelligence’, especially when spoken in the workplace. It’s unfortunately associated with robots and replacements, being an ‘error-free smart machine’ that could carry out almost any task more accurately and efficiently than any human. While some highly advanced AI technologies could do just that, it’s unlikely human labour will […]
If you asked your employees just a few years ago to consider one department within the organisation that resembled a ‘police department’, it’s likely they’d have said ‘HR’. Why? Because just a few years ago this department was solely associated with hiring, firing, performance reviews, warnings, grievances; all the functions that created unease amongst the […]
‘How do we get our values to come to life?’ It’s a question we get asked a lot. Many organisations have values but in few do they have real impact. It’s a lost opportunity because when they work well, values bring huge benefits. They reinforce an organisation’s personality, help ensure consistency, and enable a common, […]
Town Halls and company events are a crucial time for rallying everyone together, aligning the organisation, sharing news, inspiring employees. Yet, how many of us measure the success of our events? How do we know how to improve them or if further work is needed post-event? It’s important to know your desired outcomes and measure them. […]
You may have heard that ‘People Analytics’ is the hot topic in HR at the moment. However, in my experience, most companies are still trying to understand what this actually means. HR remains the lowest ranked user of metrics and analytics in the corporate world. Although I’m pleased to report this trend is now changing, you may recall Josh Bersin talking about the arrival of the ‘geeks’ in HR back in 2015. But the truth is People Analytics in HR […]
